Return Policy
Return & Refund Policy
We strive to bring you satisfying shopping experience. Please read our return rules carefully.
Eligibility
Items can be returned or exchanged within 30 days upon delivery date.
All returned goods must be unused, unwashed, original condition with intact tags and packaging.
Non-Returnable Items
Personal worn products, clearance goods and customized items cannot be returned.
Return Process
- Contact our customer support to submit return request
- Wait for official approval before sending back goods
- Ship items back to designated address as instructed
Shipping Cost
Return shipping fee is borne by buyers unless goods arrive defective or wrong items delivered.
Refund Arrangement
Inspection will be conducted after we receive returned package.
Qualified refund will be processed to original payment account within 3-7 working days.
Damaged & Wrong Goods
Please provide clear photos within 48 hours after receiving parcel if items are broken or mismatched. We will arrange replacement or full refund accordingly.